Frequently Asked Questions
Find quick answers to the most common questions about our services, policies, and rentals. If you still need help, our support team is always ready to assist you
Can I drive to other Emirates like Abu Dhabi or Sharjah?
Yes, you can drive anywhere within the UAE unless stated otherwise in your rental agreement. However, cross-border travel outside the UAE is not allowed. If you plan long-distance driving, please let us know so we can recommend suitable insurance or mileage plans.
Is insurance included in the rental price?
Yes, you can drive anywhere within the UAE unless stated otherwise in your rental agreement. However, cross-border travel outside the UAE is not allowed. If you plan long-distance driving, please let us know so we can recommend suitable insurance or mileage plans.
Can I rent a car without a credit card?
Most rental companies in Dubai require a credit card for the security deposit. However, some vehicles may be available with debit card or cash deposit options depending on the rental policy and driver profile. Please contact our team to check eligibility.
For UAE residents, the process is simple and fast as we only require 4 documents: copies of passport, residential visa, Emirates ID, and a valid UAE Driving License. For tourists, the documents differ a little and include a passport, visa with entry stamp, a valid home country driving license, and an international driving permit or international driving license. However, if you hold GCC, US, UK, or Canada passports, as well as some other countries’ passports, you can drive with your home country’s license. To know if you are eligible to rent a car in Dubai, please ensure that your driving license is valid for driving in the UAE.